Our workshops have been proven with over 20 years of experience
Bill Hoopes has spent the last 20 years working with small and medium sized business managers just like you! The ideas and concepts are proven. If an idea does not work, you won't hear about it in a GRT Workshop, period. Check out the testimonial comments from some of the 'green industries' most successful business manager, large and small. These folks know the business and what it takes to succeed, year after year. They and you can have complete confidence in Bill Hoopes and his practical approach to managing in the 'green industry'.
Training Champ's Blog
Bill Hoopes also provides valuable information on his Training Champ's Blog. You can view it by clicking here.
About Bill Hoopes
Bill Hoopes is an economics honors graduate of the Ohio Wesleyan University, Delaware, Ohio.
After early experience in retail and industrial sales, Bill gained important experience in consumer lawn products sales with the Scotts Company. As Sales Training Manager, Bill applied his experience to teaching and coaching the field organization.
In the mid-1980's, Bill managed Scotts customer base as Manager of Scotts prestigious STI (Scotts Training Institute) in Marysville, Ohio. STI trained and prepared Scotts major outlets in lawn product sales. Bill held Training seminars across the country and at Scotts' research headquarters in Ohio and provided homeowner clinics in all major US cities.
In addition to managing the retailer training function, Bill also headed up and expanded the PTI (Professional Turf Institute), Scotts unique golf course training division. Bill and his team of instructors conducted technical seminars for top golf superintendents nationally and in Canada. Hoopes' original and creative training programs include not only agronomic topics but crew leadership, effective communications, safety and environmental stewardship as well.
In 1985, Hoopes refocused his training on the growing lawn care service business as Director of Training and key member of the Barefoot Grass Lawn Service management team. By the early 90's, Barefoot grew to become the nations second largest lawn service. Bill developed original management and 'front line' training programs for functional areas of the company, from sales and technical to customer service and communications.
Upon the sales of Barefoot Grass in 1997, Bill became Manager of Regulatory Affairs for the Consumer Services Division of Barefoot's new owners, ServiceMaster Corporation. In late 1997, driven by his ongoing love for training, Bill joined former Barefoot Grass management to help form and launch Scotts LawnService.
In August 2005, Bill decided to 'go it alone' and established "Grass Roots Training", an owner operated training and consulting business in Delaware, Ohio. In this new venture, Hoopes will apply his over 20 years of lawn service experience to the training and development of growing small businesses in the service industry.
"Grass Roots Training" support is now available to provide private consulting and focused 1-day workshops in these major areas:
- Recruiting and interviewing
- Coaching and Corrective Action
- Delivering Exceptional Customer Service
- Sales training and management
- Safety and Compliance program establishment/review
- Leadership and inspirational conference and 'key note' presentations
- New hire training program development