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Building an E-Service Business

How to Build and E-Service Business – A 60-90 Minute Presentation  

Let’s face it…every home services company in the country promises great service. And, while we are quick to make promises, my experience is that most simply do not deliver.  The result, unnecessary cancellations, damage to your company image and a lack of profitable growth.  

This fact based presentation puts the service challenge into perspective.  You’ll see the issues more clearly and leave with proven and practical ideas and tools for improving your service level and image.  

All content is based on my two plus decades of hands-on work, in the field with small businesses like yours. If you are over-promising and under-delivering, this presentation can be the beginning of measurably improving bottom line results in your company.  

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